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Linda van der Zwan
UX & Service Designer
I am Linda. Always been interested in design and all that comes with it. Nothing beats creating an inclusive, meaningful experience to a user which he embraces. Loves to provoke and confront people to eventually reach the best solution.
TALKS ABOUT
Customer journey mapping | inclusive design (including but not limited to WCAG) | user research | contextual research | design thinking | service design
Linda was one of the first participants on Design in Focus, when much of the platform was still conceptual only. Her first vodcast was in #IndustryTalks where she discussed Customer Journey Mapping.
In December she took part in the first #DreamTeamRoundtable, where she is partaking in an ongoing conversation on Sustainable Fashion & the Role of Design.
Linda is also a member of this platform and you are welcome to reach out to her with your questions or thoughts in the Platform Member's Area, on the Forum, or in one of the relevant groups.
Linda van der Zwan on Journey mapping in Industry Talks with Candice Storm